Thank you for relaying the details of your auto transport. We regret that your experience with your car was not what you anticipated. With respects to the transport you stated that you had problem with your alignment.Since our agents do not drive your car and there was visual damage to the vehicle it is not something that we could say transpired prior to the shipping or during the transport of the vehicle. Respectfully we have spoken to the auto shipper and they have relayed the same information to us. Please understand that we never wish to have a customer have a bad experience. We will continue to make effort to assist in this matter but again there would need to be proof that this issue happen during transport.Respectfully we are unclear how it could have happened. Please contact Morgan via email at morgan@newwaymovingservices.com.She will assist in this matter to help resolve your claim. Thank you