Review Report Review
Waste

He knows who I am Submitted this review about Nexus Auto
Review made Live: 5/14/2018 7:19:00 PM
Honestly, Don't waste your time here. If I could give 0 stars I would. You'll receive many lies just to win your business. First off I called this company about 2 weeks in advance and actually signed a contract a week before my pickup date. After signing through at least 3 different contracts up until my broker decided he should drop his broker fees from $175 to $100 and increase my pay to hopefully get a driver it was still too late. He on two occasions assured me there was a driver and that it would get picked up after i emphasized my doubts. Whats worse was the communication. He called explaining that the driver was 'sick'. Okay. So I call the driver directly and according to him he didn't even understand what was wrong and gave me the number to his manager. The manager told me that driver wasn't even on duty that day and that he (broker) had cancelled the request. I then asked if I could book it again because why would he do that. Anyways, he seemed all focused on the fact that I planned on re opening the request. Obviously I'd need to if I was told you cancelled. It's not a matter of me wanting to do the deal without out it, its a matter of okay so whats the fastest alternative here. In essence, save your time and book with people more competent in this business. I was told by another dealer that my car had been listed a couple times on the dashboard. 1 even had a higher price offering to the driver. What broker thinks that they are getting picked over a company that listed my same car for a bit more. Doesn't make sense. You pay what you get for except, but this time I didn't pay or get anything done, just signed my name and credit card to a bunch of contracts. Whats better is I'm still listed by them for a carrier. Take me off thankyou. F-
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Connecticut
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
958909
Quote or Order Cost:
$600