Company Response Review Report Review
Once they got my money, they have left me hanging

VMinko Submitted this review about North American Auto Transport
Review made Live: 2/11/2007 9:28:00 PM
Just what the subject says, my car was supposed to be picked up last weekend, never was, this whole past week ive been told id be called back and never was, many messages left that never got returned, finally got someone on the phone friday and was told my car was supposed to be picked up this weekend 100% sure, and it is 925e.s.t sunday night and the car still has not been picked up!
Shipment Details
Origin State:
Wisconsin
Pickup:
Never
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
000000
Quote or Order Cost:
$795

Company Response
Dawn from North American Auto Transport Submitted this response.
Response Date: 2/20/2007 2:05:00 PM
Our original driver was running late due to snow in Iowa as well as mechanical and brake problems after the snow. We do allow a 3-5 day pick up window for these delays however, we did surpass the amount of time our window allows. We rerouted and absorbed the fees for another truck to pick up Mr. Minko's car on the 12th and delivery was a few days later. North American Auto Transport apologizes for the delay of our carrier and hoped we were able to satisfy the remaining transit.