Company Response Review Report Review
No refund!

Charles Gleason Submitted this review about North American Auto Transport
Review made Live: 6/25/2007 1:19:00 PM
I cancelled the agreement before a truck was dispatched because they changed the time of pick up and wanted more money.

I cancelled on March 27th and still have not received a refund. They do not return phone calls and lie about why a check has not been sent. One rep send it went out on a Monday and another rep said it was still on the list to go out.

I just want my refund. I hate dealing with liars.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Maine
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
153452
Quote or Order Cost:
$1100

Company Response
Dawn from North American Auto Transport Submitted this response.
Response Date: 8/7/2007 9:12:00 AM
Mr Gleason has received his full refund. We had sent it out earlier and it took 2 and a half weeks for us to get it back in the mail. We apologize for the inconvenience.