Diego
Submitted this review about Number 1 Auto Transport Review made Live: 1/22/2013 10:11:00 PM
I was on a time crunch, my fault to be honest, and had already spoken to 5 different companies. Sam was the first one I can honestly say that gave a hoot about getting my car shipped a.s.a.p. The first truck we had tried to line up, just didn't pan out, but thats ok. Sam kept calling me to reassure me he was working on it and even worked out a great price for me. The driver on the other hand, I'd rather never deal with again. He picked up my car as promised by Sam, on January 4th, after that I was never able to get in communication with me, luckily I had Sam backing me up the whole time. 3 days later, I received a call from a third party telling me the truck had broke down and was taken back to Philly. Mind you, NJ to Philly is maybe 80 miles, not much of a distance to be covered in 3 days. Sam was patient with me and VERY prompt at answering the phones, even helped me out when I was strapped for cash and couldn't come up with the additional fees due to being stuck in a hotel close to work. I will definitely be using Sam again, his number one concern is the customer, and that my friends is a fact! I unfortunately have really bad luck with everything, but in the end, it all worked out and I can't be any happier.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Utah
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6723-CZ
Quote or Order Cost:
$700
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.