Gail
Submitted this review about Orange Auto Transport Review made Live: 9/12/2015 11:22:00 AM
I spent about 2 months vigorously researching auto transport companies before finding and choosing one that had an above average reputation. It was like finding a needle in a haystack. I poured over customer reviews, the BBB site, and various other sites that would provide as much info. as possible on each company.
I chose Orange Auto Transport, and it was well worth all of the time I spent doing my research. I am a busy professional who was moving cross-country and I needed a low-cost, safe, dependable service to transport a 2003 Lincoln Town Car. I was not disappointed.
I needed to make special arrangements for the car pick-up because I was flying back East the day before they could pick the car up, so Orange picked the vehicle up from a friend's house (early - thank you! :) and it took them 5 days to get to Georgia. However, it was delivered on July 4th weekend, and I was at a conference, so I needed Orange's assistance again with holding the vehicle until the following Monday. This is a difficult situation for a transport co. because they book fast and move quickly, so holding vehicles is not an easy task.
My contact person at Orange was Tiffany, who is quite simply, amazing. She assisted me with the entire process and there was not one problem with delivery. The driver was Dino, and he was polite, on-time, and trustworthy. He took excellent care of my car, and as a result, I have recommended him to a friend who is a member in a large car club, for transporting his autos across country, when needed.
I was quite concerned reading customer's horror stories from other auto transport sites. I feel fortunate to have found Orange. I would recommend them to anyone, without reservation.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Georgia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
800
Quote or Order Cost:
$800
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