Company Response Review Report Review
Auto Transport

Trisha Submitted this review about Parker Auto Transport LLC
Review made Live: 7/12/2013 3:02:00 PM
I originally contacted Direct Express Auto Transport to find an open carrier for my SUV from California to Maryland. After a month (and many frustrating calls in between), they still had not found anyone so I decided to try Parker Auto Transport. I filled out their online form and was immediately emailed a quote along with a claim number to use if I decided to use their services. Their quote was good for 10 days. When I decided to use their services, I submitted a more detailed online form and within 10 minutes I received an email from them saying they found a carrier that would pick up my car in 4 days and deliver it within a week. The day before the car was picked up, the driver contacted me and said he would be at the pickup location at 11 am. He showed up on time and loaded my car onto the truck. Four days later, the driver contacted me and said he would be at the drop off location at 7 am the next morning. He showed up on time and quickly unloaded my car. The car was in great shape and not damaged. I wish I had gone with Parker Auto sooner; it would have saved me the inconvenience of being without my car for a month. They were able to do in 10 minutes (and I'm not exaggerating) what Direct Express Auto could not do in a month! Also, Parker Auto Transport handled the transaction more quickly and efficiently than any company that I've ever dealt with, auto or otherwise. Thank you, thank you, thank you Parker Auto Transport! I will definitely use Parker Auto Transport again in the future and will definitely recommend them to friends and family.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9665-XV
Quote or Order Cost:
$1229

Company Response
Joanne from Parker Auto Transport LLC Submitted this response.
Response Date: 7/16/2013 1:54:00 PM
Trisha, Thank you so much for the great review. We do our best to make this process enjoyable for our customers. Im glad we could help you in a timely manner! It was a pleasure doing business with you. Best wishes ~Parker Family