Company Response Review Report Review
Shipping SAAB 93 from MA to MD

Raji Submitted this review about Patriot Auto Transport LLC
Review made Live: 11/21/2014 11:22:00 AM
I booked my shipping order with Sheldon from Patriot for my SAAB 93 car from Massachussets to Maryland on last friday 14 Nov.
Delivery was late, it was very frustrating at the beginning as I was promised it will be picked up on Monday by driver 1 but it was not, then he said Tuesday by driver 2. this guy said his truck has broken down and he will pick up on wednesday. meanwhile I thought I will cancel the order with patriot and go ahead with another company. I talked to other companies and got a lead about a driver 3 who could pick it up on tuesday. So I told Sheldon about this and he was quick enough to get in touch with the driver and the 3rd driver actually picked up the car on tuesday. finally it was delivered on the said date i.e., on thursday. and during all this, rate was increased from 425 to 475. One of the reasons pickup was late is maybe due to the fact that I agreed for a lesser price at the beginning. Though I agreed for a lesser price, it was finally hiked after which, my car got picked up :)

After all this I kept my fingers crossed till it was delivered. Car was in a good condition on delivery.
Overall I can say it was not a great experience but I did get my car without any damage, so I have to thank Sheldon who helped me get the car eventually.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Sheldon
Quote or Order Cost:
$475

Company Response
Michael Anthony from Patriot Auto Transport LLC Submitted this response.
Response Date: 3/26/2015 3:04:00 PM
Im sorry about the negative experience we wlil make sure to never use that driver again and leave a negative mark on his Central Profile