Superior Customer Service for Philam Transport LLC - Inoperable Mustang from Georgia to Texas
Adrian
Submitted this review about Philam Transport Review made Live: 5/3/2017 9:24:00 PM
Shipping a vehicle couldn't have been made easier than it was with Philam Transport. This was my first time shipping a vehicle cross state lines and Gilbert walked me through the entire process and was honest, professional, as well as very friendly. The quote I received was also very reasonable and the best available that I received from about 10 competitors.
I was in a bind where I needed to ship my classic Mustang from Georgia to Texas in less than a week to get it moved because I was storing it at a relatives house, which was being sold. To compound my problem, the car did not run and I requested a winch along with other special instructions (which I honestly wasn't sure if could be granted). Gilbert noted the requests and was able to locate a transport that could accommodate my requests to the letter. Gilbert also gave me advice on what I needed to do even if I decided not to sue Philam and use another transport company. You just don't get customer service like that anymore! The process was effortless and the pickup was on time as well as the delivery. My Mustang arrived safely to it's Texas destination.
I can't thank Gilbert enough for his role in seeing that my baby made was moved safely and in the time frame that I needed. This was my first time using an auto transport, and I won't be looking at anyone except for Philam in the future!
-Adrian (Atlanta, GA)
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1309358
Quote or Order Cost:
$599
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