Randy
Submitted this review about Premier Auto Shippers Review made Live: 2/3/2015 9:26:00 AM
My experience started out great. Anthony did a great job setting me up and helping me. After that it went down hill fast. I have never been lied to or treated so badly in my life.t I originally tried for a month to have my car delivered by Premier Auto Shippers it never happened.They only returned my call one time. I called them many times. They lied to me 4 times about picking up my car. Lee is very rude and abusive on the phone. THANK YOU BERNIE at Excellent Auto Transport I called Bernie, at Excellent Auto Transport she helped me cancel my contract with them. She helped me step by step through the process of getting my car. She called me many times through the process. She had a carrier in 3 hours. The person I spoke to at the transport dispatch told me he had contacted Premier to pick up my car. They had it listed for 1200.00 cussed at him and told him they would not do it for that amount. They quoted me 805.00 Beware of companies that quote low and take a deposit in advance. I have asked for a refund of my deposit. Excellent Auto Transport only takes a deposit when they get you a transport company scheduled. The Transport company Excellent Auto Transport found for me was the same company that contacted Premier. They are a great company to work with. Early pickup and early delivery. No problems. Thanks Brian.
Shipment Details
Origin State:
Kentucky
Pickup:
Never
Destination State:
New Mexico
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12699
Quote or Order Cost:
$805
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