Company Response Review Report Review
personal auto transport from MI to CA

Ginny Submitted this review about Professional Auto Transport
Review made Live: 9/26/2013 3:04:00 PM
Not knowing anything about auto transport, I got quite a few quotes from different companies. Checking out the least expensive one, found out it would be more then they quoted because of added tax and tolls. Went with the middle priced one and signed with them to deliver my car to California only to find out that they did not come on the day they said and finding out I think they lied to me about even having a driver. I then called Abdiel and he took the time to explain to me how this worked and about the Transport Review website. He got me a driver with in 10 days from when I signed with him and the car was delivered safely in another 8 days. It was more then my original quote so I have learned that quotes are no quarentee of the actual cost. Abdiel did seem honest and up front with me and yes I would use his business again if needed.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2265-ZJ
Quote or Order Cost:
$1150

Company Response
AG from Professional Auto Transport Submitted this response.
Response Date: 9/28/2013 9:00:00 AM
Ginny,Thank you for the Review. It was our pleasure assisting you with your auto relocation.We Strive to provide the best customer service in the industry. Feel free to contact me again if the need of auto shipping arises again. Thank you for your time and business! 1-855-890-1581!