Can never picked up

Juan Blanco Submitted this review about Progressive Auto Carriers
Review made Live: 8/19/2013 11:40:00 PM
This company is a fraud. I paid a deposit and could never reach a live body to confirm my vehicle was going to be picked up as quoted. Even got an email from someone claiming to be the president of the company. This person said he was doing everything possible to get my car picked up. When I tried to contact him, no answer. I filed a charge dispute form with my bank to recover my deposit. I will file a complaint with the Florida attorney general's office detailing my experience with this company. Don't use them and definitely never pay a deposit.

Company Response
John Rodriguez from Progressive Auto Carriers Submitted this response.
Response Date: 8/20/2013 11:27:00 AM
Mr. Blanco, first of all: Your FIRST available p/u date was yesterday. You also set this order on Friday. You have given absolutely no clean opportunity to move your car considering you were advised that NORTH DAKOTA is an extremely difficult state to move from since there is literally slim to no chance that a driver is actually on that route to Colorado. We set your order as first available and let you know we will contact you as soon as a driver is assigned. Your card was not CHARGED $100, it was authorized to make sure you are a verified order. I will continue to seek a driver as promise. Please do give consideration that it just struck the 24hr mark from the FIRST AVAILABLE p/u date. Thank you, John Rodriguez Owner