Company Response Review Report Review
Fraudulent Charges

Amesha Submitted this review about Pronto Global Logistics
Review made Live: 7/25/2019 8:43:00 PM
I called this company because the original company I was dealing with wasn’t sure if we could find a driver. I cancelled my order prior to a truck being dispatched and they charged my card anyway. When I called Phil, he was rude and continued to lie about already being assigned which was untrue because after I cancelled he continued to text me asking me if I was sure I didn’t need the service and even gave my telephone number out after I cancelled services.
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
674
Quote or Order Cost:
$0

Company Response
James Stephens from Pronto Global Logistics Submitted this response.
Response Date: 7/27/2019 4:01:00 PM
Amesha, you signed contract with my company to move a vehicle, provided your credit card for a deposit and we dispatched a driver to you and then you decided to cancel. We are a serious company that has vehicles moved, that is the only job we do. The driver was very upset that you decided to cancel after the order was assigned to him.