Company Response Review Report Review
WARNING FRAUD!!!

mike Submitted this review about Pronto Global Logistics
Review made Live: 1/13/2021 7:10:00 PM
100% DO NOT DO BUSINESS WITH THIS COMPANY. I was SCAMMED by one of their brokers DAVID HAZA. He sent me out a contract saying my vehicle would be shipped for 900 dollars. When the vehicle was getting dropped off the driver said I owed him 2100 for the delivery! I thought the driver was trying to scam me but his contract with pronto said 2100! So DAVID sent me a contract and the driver another contract. Talk about a bait and switch! I was defrauded by this company and the driver threatened to take the vehicle back if I did not pay him the 2100! I called the company to see if they would make it right and they would not help me one bit and then just stopped answering the phone ! I am going to be reporting this company to the attorney general of texas and filing a complaint for interstate and fraud! I will also be contacting the sheriff and filing a police report . I knew something was up with this company but I just tried to trust them but I should have listened to my intuition! ONCE AGAIN DO NOT DO BUSINES WITH PRONTO GLOBAL LOGISTICS
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
69749-eo
Quote or Order Cost:
$2100

Company Response
James Stephens from Pronto Global Logistics Submitted this response.
Response Date: 2/9/2021 3:46:00 PM
Sir you knew the whole time what was going on and you just played dumb to see if we wont notice . We are brokers we quote a price and your were told that it might change depending on how much the driver wants . This was more than a 3000 mile route and you thought you were going to pay that amount that's why you stayed quiete until the car was delivered. You also spoke to the driver before the pick up. We gave you his info and all . Drivers will always tell you what you have to pay before its delivered to avoid issues like this . THAT RIGHT THERE SOUNDS LIKE YOU AGREED TO THE PRICE THAT THE DRIVER GAVE YOU AND WAITED FOR THE VEHICLE TO GET THERE TO START THIS PROBLEM . We even gave you your deposit back because of this. You are confused and creating issues with the wrong company. Maybe you should contact the actual company that did the transport. REMEBER WE ARE BROKERS NOT DRIVERS