Karen M.
Submitted this review about Quality US Transport LLC Review made Live: 6/13/2012 12:24:00 PM
I had previously booked with another company, who was completely dishonest and never came through. I found this company and called John, and I am so lucky I did. Not only was he a huge help in getting my car to NY, but he also helped me with dealing with the other company. Not directly-but he gave me the advice I needed to change company, and get a full refund! On top of his over the top help already, he also answered the phone every time and was nice and patient with me through the series of my ridiculous questions constantly. And, coming off of dealing with a bad company-there were more than a few until I got my car. I was so freaked about this in the beginning, being that I love my car and it's a long drive from CA to NY-but John made sure that I felt totally at peace and happy. It really felt like you were talking to a friend, someone that really cared about your car. That's rare today.He was very honest about what to expect and very quick in finding me a truck. My car was picked up only a few days after our first conversation. I would never use another company if I ever needed a truck again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
42610-QW
Quote or Order Cost:
$1075
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