Company Response Review Report Review
Transport of vehicle

Dennis Fowler Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 4/26/2013 2:19:00 PM
Red Carpet Transport did the best job possible in timely booking, cost, communication, etc. My problem was with Matson in Nawiliwili, HI. Absolute lack of caring or concern. Car was washed and then driven 20 miles in the rain and they rejected the vehicle. After 10 minutes waiting for someone on their office phone, the line disconnected. Other problems as well. Just a miserable experience with them from start to finish. Phone communication was impossible. The only way I could get some info was to contact Tige at Red Carpet. Matson bites but they can get away with it because what else can you do on an island.
Shipment Details
Origin State:
Hawaii
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4000432
Quote or Order Cost:
$980

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 5/16/2013 11:20:00 PM
TIGE YEARGIN 480.478.0011 TIGE@REDCARPETAUTOTRANSPORT.COM Dennis, thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige