Company Response Review Report Review
FAR Superior Experience

CZBurke Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 6/12/2013 5:29:00 PM
I originally hired Dolphin Auto Transport to pick up my car. Booked it weeks ahead AND gave them a deposit. They were to pick it up on a Friday night and didn't show. Then they didn't call me back despite promising to call in 20 minutes.

I had no choice but to find another carrier. I called Red Carpet on a SUNDAY on the recommendation of friends. What a difference in terms of service! First of all they answered their phone! Tige was excellent at explaining how everything worked and making recommendations to get my car picked up asap. The car was picked up the very next day and Tige didn't collect a dime until the car was picked up.

Meanwhile I'm out $200 from Dolphin who refused to return my deposit despite the fact that they never provided service.

My recommendations? DO NOT give any transport broker any money until your car is picked up and use Red Carpet. They are trustworthy and fixed my problem quickly and kindly.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4001626
Quote or Order Cost:
$700

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 6/17/2013 1:27:00 PM
TIGE YEARGIN 480.478.0011 TIGE@REDCARPETAUTOTRANSPORT.COM Cindy, Thank you for allowing me to move your vehicle. We strive to make each move as smooth as possible. If the need arises please do not hesitate to call on me again. Tige