Company Response Review Report Review
Excellent Customer Service - Summer Cooper

MARIA ANTOINETTE URZUA Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 3/10/2011 11:29:00 AM
Summer Cooper is an asset to your company. She has excellent communication skills and is a professional in every aspect of the word.

Being that this is the first time I have ever needed this type of service; I had alot of questions and doubts. Ms. Cooper answered all my questions and assured me that everything would be fine. Dealing with people in customer service on a daily basis myself you don't run into many people like Ms. Cooper. She is the type of employee that any company would be lucky to have. She is dedicated and genuine.

Regarding the driver; he was prompt to pick up the vehicle and answered all my questions. He was early in delivering the vehicle. The vehicle was received in the same condition it was in when he picked it up.

I had an excellent experience with Red Carpet Auto Transport and if I ever need this service again I will for sure use them. I will also refer family and friends.

Thank you,

Maria A. Urzua
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5061971
Quote or Order Cost:
$725

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 3/11/2011 11:22:00 AM
summer@redcarpetautotransport.com 480-268-9114 Dear Antoinette, Thank you so much for your five star review. It was a pleasure transporting your vehicle, and I am glad that you were happy with Red Carpet Auto Transport. Thanks again! Summer