Company Response Review Report Review
Worst company ever

Bert Submitted this review about Regal Auto Transport
Review made Live: 9/30/2009 9:40:00 AM
I made arrangments with Ronnie at Regal 3 weeks before pickup date. Guaranteed me that the pickup would be no problem on my selected day as I was flying from Canada to Detroit to arrange car purchase and pickup all the same day. He never returned my calls, several times he was sending me e-mails with details, no e-mail. Guaranteed me he was sendinga receipt for the deposit, nothing happened. A half hour before I was boarding the plane to go to Detroit he tells me that it was a no go even though the day before it was "don't worry buddy I won't let yud down" what a bunch of crap. When I complained that he had guaranteed me the pickup I got told "Hey buddy this ain't FedEx" Every word out of Ronnies mouth was a lie and Regal cannot be depended on. Any positive reviews were likely from his friends and family. If you want to deal with professionals contact Accurate Auto Carriers. They turned a nightmare into normal business transaction.
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ronnie
Quote or Order Cost:
$450

Company Response
Ronnie Goury from Regal Auto Transport Submitted this response.
Response Date: 10/6/2009 8:59:00 AM
We transported Bert's car successfully at his second requested date. Regal Auto transport does not ask its customers nor do we pay any of our customers to post reviews.