I was looking purchasing a car in another state and hired Reliable Auto Shippers to handle the transporting of my vehicle. Since I was not completely sure that I was going to purchase this vehicle I asked Tony / Lee specifically that if I decided not to purchase the vehicle would I get my deposit back and they both assured me I would. So I gave them the deposit of almost $300.00 and arranged the vehicle to be picked up at the destination we discussed. As it turned out I did not purchase the vehicle so I emailed and called Lee to let him know that I did not purchase the vehicle and to cancel my order. This was the first week in March 2016 and to this day I am still waiting for my refund! I was told over and over that my refund was going to be credited back to me and then in May when I still never received my refund I was transferred to Brian who told me he mailed the check. Well it is June 7th and still no check and no return of my phone calls......
Shipment Details
Origin State:
Colorado
Pickup:
Never
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
18381
Quote or Order Cost:
$1200
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