Larry
Submitted this review about Rite Way Auto Transport Review made Live: 12/16/2010 9:05:00 AM
The carrier was unable to pick up vehicle at house due to language barrier and gps issues. I drove the vehicle to the carrier(les than a mile) and he drove me back to the house. Upon delivery of the vehicle the driver left the car on a major busy street. The driver was unable to communicate with the customer due to not speaking English. The driver would not drive the vehicle into a safe zone. This was very poor customer service on the transport company. The company contact person was helpful with me but not the customer at delivery site. The explanation I received was that she did not want the cars to get scratched from trees. I used to live right where the car was going and I know there were not any trees near the road. I would not recommend this company to anyone(Molina and Sons).
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
75942
Quote or Order Cost:
$711
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