Review Report Review
SHUT DOWN THIS COMPANY!!!

Genine Erviin Submitted this review about RoadRunner Auto Transport
Review made Live: 12/18/2017 8:21:00 PM
Check the BBB before being remotely associating with this company, as it is the WORST in Customer Service and has just succeeded in completely ruining Christmas, as I booked shipment of my vehicle as a present to my son (Booking #R202083) to California from Alabama on November 2nd, and after speaking with 3 representatives (Nicole, Clarie, and Elizabeth) who did a below mediocre attempt to locate their trucking company (Rus-AL,Inc. who has still never responded), their manager (Pam) then suggests a new appointment with another company with an uncertain vehicle pick up day/time, and refused to accommodate a first time client with even a suggestion of some sort of discount for the inconvenience of a new booking, undocumented urgency as I have a flight out of Alabama on 12/19, an unreturned voicemail left for 4th associate Nick Raymundo, and overall piss-poor client and 3rd party services experienced. I refuse to promote this company, as there is NOT one decent, empathetic human being associated with Roadrunner! It receives 0 stars from me and several others. Be warned and check their other online reviews!
Shipment Details
Origin:
BIRMINGHAM, Alabama 35205
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R202083
Quote or Order Cost:
$1000