Company Response Review Report Review
Cross Country Transport

Don Cooper Submitted this review about RoadRunner Auto Transport
Review made Live: 1/4/2021 12:28:00 PM
Quoted one price online, called back with a new price and I accepted, Called again with another new one and blamed it on driver shortages
Shipment Details
Origin State:
Oregon
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R394535
Quote or Order Cost:
$1499

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 1/6/2021 7:21:00 PM
Don, thank you for providing us with the opportunity to address this concern, unfortunately carrier we assigned to your transport requested additional funds as they are owner operators and priced the spot on their trailer higher than expected. You will always be presented with all options and can accept or decline carriers.