Company Response Review Report Review
Damage

Sherman Wright Submitted this review about RoadRunner Auto Transport
Review made Live: 3/10/2021 3:43:00 PM
Revised: This revision is due to damages that was done. The vehicle was delivered one day early and damaged. I placed a claim and was told the vehicle was damaged prior, which is not true. Somehow, the muffler came off and was placed in the trunk. Nothing was said after the vehicle was dropped off. My claim was denied. I’m not satisfied with this, but it is what it is. Will not recommend this company to anyone.
Shipment Details
Origin:
Valley Stream, New York 11580
Pickup:
On Time
Destination:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R404454
Quote or Order Cost:
$1035

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 3/12/2021 6:57:00 PM
Sherman, we sincerely apologize for the issues that occurred with your shipment. We have an extremely low damage rate and deeply regret the experience you have had with the carrier that assisted you.