I placed an order with Rock Bottom Transport on Jul 2 2014 to pick up my vehicle from the 9th-11th delivered 14-16th within 7 days it was not honored I should have looked into this company prior to my order #2968, I would have never used them. you know why its called Rock Bottom because that's how low they will go to separate you from your moneys. The one called Mike he's a peace of work, lets just say the best part of hem ran down his fathers leg, if he ever had one. This guy lied right to my face when he promised a 7 day guaranty, Knowing he couldn't deliver. the car would be picked up Wednesday July 9th 2014 through the 11th and dropped off on the 14th through the 16th, that was the representative:(Mikes) exact words and that I would have it delivered no latter then Wednesday. Never happened after more then two weeks had to cancel and pay someone ales to transport my vehicle. this guy never picked up the phone after the contract was made and he was paid $599.99 through a direct check withdraw. the phone was never picked up again and the only way to make contact was through email. the dialogue was always short and he never answered my concerns. I cancelled my order with them July 21 2014 and received a confirmation from them canceling the order. waited 21 days for my refund as stated in their bogus contract. Today is the 9th of Nov 2014 and still nothing, my emails are not getting responded to anymore. Stay away from this company or any other company that asks for money up front. This company should not be in business I am currently in the proses of retaining legal council. If anyone has any info that can help I will highly appreciate it
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2968
Quote or Order Cost:
$599
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