Review Report Review
Vehicle Transport

Falonna Davidson Submitted this review about SDM Transport
Review made Live: 7/5/2022 7:36:00 PM
This company called 3 dys later after the days we requested . When the days was past panicked and we had to reschedule our flights and truck to move due to the miscommunication on their and Auto Transports part . This is where the 2nd part of the lying came in , was told we spoke with driver and was told problems with truck . Not true driver and dispatch advised this too said first communication was 29th by anyone and they where told this was pick up day . Contract shows 27th drop on 30th never happened. Wednesday night a new driver calls skeptical I call Auto Transport told new driver due to issues. dispatcher said driver is only taking trucks to Driver in Waukegan. Guaranteed drop off on Thursday, called about ETA was told Friday , this is why flight was canceled til Friday from Thursday . Friday no answer from driver Curtis or Anton dispatcher . Auto Transport says problems , told by SDM not true vehicles are In route delivery is now Saturday. I look at tracker on my truck see it’s still in Waukegan Saturday. Told by driver he is still at Auction shopping for cars this is his first delivery with them and was not aware of the work that consist advised he will be leaving Saturday night . No help from SDM transport or Auto Transport or dispatcher who text was at hospital with wife having baby , will reach out to company get ETA . Still no delivery on Sunday as Auto Transport said I was advised , due to that contact is voided per their words . To me voided when all the lies started . Good leaving Waukegan on Sunday be there Monday morning by driver . The vehicles where not given to us until 10pm Monday night just killed 4th for our daughter , killed husbands job not to mention our pockets renting a car til we had the trucks . Staff Mena at SDM Transport was rude , yelled at me the customer about the horrible service we received asked to speak with her Manager as well was given run around told none available said dispatch is the problem things did not run smoothly told owner out of country I hope Zee and Loretta sees these reviews to see how their company is being run all social medias will see this and BBB as well . S….THE COMPANY REFUSED ANY ASSISTANCE WITH WHAT THEY CAUSED ITHER COMPANY TOO !
Shipment Details
Origin:
Milwaukee, Wisconsin 53216
Pickup:
Late
Destination:
South Fulton , Georgia 30331
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5206606
Quote or Order Cost:
$1695