Roger Drummond
Submitted this review about SGT Auto Transport Review made Live: 8/22/2024 4:56:00 PM
We had a very good experience until we were ready to receive our vehicle. The carrier insisted that I pay
$1,725 ( cash or Zelle) before they would give us the key. I showed my receipt that says payment received, but that didn’t matter. “No money, no keys.” A call to SGT (that I shouldn’t have had to make) solved the problem. I don’t know if it was an extortion attempt by the carrier or miscommunication but it left us with a bad impression.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
233271
Quote or Order Cost:
$2199
Company Response SGT Auto Transport from SGT Auto Transport Submitted this response.
Response Date: 8/23/2024 1:55:00 PM
We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
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