Dear Power Up Auto Sales LLC, We apologize for the difficulties you experienced. At SGT Auto Transport, our goal is to provide transparent and reliable service. However, as we work with an estimated pickup window, unforeseen market conditions can occasionally require us to make adjustments. Our dispatchers made every effort to find a driver willing to transport at the original quote, but when this wasn’t possible, we provided an alternative to prevent further delays. We presented this option to keep you fully informed and engaged in the decision-making process, as customer communication is extremely important to us. We understand your frustration and regret any inconvenience caused by this situation. Please know that your feedback is invaluable as it allows us to refine our processes and better serve our customers in the future. If there’s anything more we can do to assist or answer additional questions, please don’t hesitate to reach out. Thank you for your understanding.