Company Response Review Report Review
A NIGHTMARE!!!!' DOOR RIPPED OFF AT HINGES!! AVOID!!!!!

Severn kirchem Submitted this review about Safeway Car Transport LLC
Review made Live: 12/11/2014 4:40:00 PM
I have booked several cars for transport thru others for cars bought running or not.. But this time, it was nothing short of a NIGHTMARE booking services thru Broker/Owner Mike Newson Who was eager to take my money for booking a spot on a carrier but then was hard to get ahold of just to get an update on when the carrier would show up..Mike did subcontract the job too TD transport and this is where the nightmare gets worse.. The driver didn't show up at the owners house who had plenty of room for the truck to pick up the 1965 Corvair Corsa convertible, but made the owner drive the corvair 6 miles to a Home Depot parking lot late at nite too load the car off.. The driver from TD Transport arrived late to our Texas destination when we were told he be there at noon but didn't arrive till 7 pm that Sunday evening.. Going to worse too unbelievably stupid the driver if the transport company (TD Transport) Rolls my Corvair off the ramp of the top deck of the car trailer with the drivers door open hitting a post on the deck if the trailer flinging the drivers door backwards breaking the drivers door off at the hinges and falling to the ground. Go to the Corvair forum.com and search keywords Hellish day for posts and pictures!!!!Mike Newsom was absolutely USELESS Getting the insurance claim going and dealing with TD Transport as equally USELESS.. THE INSURANCE THEY CARRY IS SLANTED TO THIER BENEFIT. THEY CAN CARELESS ABOUT YOUR PROPERTY ONLY ABOUT
THE MONEY THEY MAKE OF YOU.. THIS WAS THE WORST EXPERIENCE EVER WITH A BROKER AND A CARRIER EVER!!! ***AVOID**USING SAFEWAY CAR TRANSPORT AND TD TRANSPORT!!!!!!!
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Mike
Quote or Order Cost:
$975

Car Condition
  • Vehicle was damaged
Company Response
MIKE from Safeway Car Transport LLC Submitted this response.
Response Date: 12/11/2014 5:49:00 PM
We have a discrepancy with this issue. We were in contact with the carrier and they admit responsibility. They received an estimate to repair of $951. Mr Kirchem was cut on check dated 10-1-14 and cashed it on 10-7-14. We have tried reaching him in regards to this but no response. If anyone wants to confirm this they can reach the carrier for proof of payment at TD Transport, 413-363-7571