Review Report Review
poor delivery of collector car

Bill Carr Submitted this review about Shaughnessy Overland Express Inc.
Review made Live: 7/13/2018 10:27:00 PM
This review is for all collector car owners. Stay away from this company. I paid a premium price to have my beautiful restored 69 AMX picked up in an enclosed trailer from Florida and delivered to me in Ohio. This was a multiple enclosed trailer that the driver failed to load in the order of his stops. He pulled my AMX out of the trailer in a rain storm on the stop before mine to get the car out of the trailer in front of mine. When I questioned the office lady who originally handled my complaint the driver had lied to her and told her it was raining at my house and the car got wet here. Only after I provided a video of the car coming out of the trailer and the road bone dry did they change the story and admit what happened. Liars all of them. When I spoke with the head of the company named Zach he could care less about my car getting soaking wet. He said sorry but oh well. He said it was a 50 year old car and probably got wet before. After I told him I paid almost $500.00 more so it wouldn't get wet he said he doesn't guarantee the car to be dry. What a jerk. Who would pay for an enclosed trailer if it was going to get wet. He finally agreed to refund me $200.00 and then never sent it. Big time Liars. Terrible company. He doesn't understand classic cars and how to transport them. Stay away. Zach's word is no good
Shipment Details
Origin:
lakeland, Ohio
Pickup:
On Time
Destination:
MUNROE FALLS, Ohio 44262
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22168-NZ
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty