Company Response Review Report Review
Transport of car from CA to DE

Sandra Baumunk Submitted this review about Ship A Car Inc
Review made Live: 7/2/2019 6:52:00 PM
This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.
Shipment Details
Origin:
Delaware, California 91750
Pickup:
On Time
Destination:
Dover AFB, Delaware 19902
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1400.00
Quote or Order Cost:
$1400

Company Response
Brian from Ship A Car Inc Submitted this response.
Response Date: 10/15/2020 8:02:00 PM
Thank you so much Sandra for this kind review. We truly appreciate you. Please feel free to contact us if you are in need of another auto shipment.