Review Report Review
Multi-level scammer

Tom Submitted this review about Ship Auto Now LLC
Review made Live: 4/27/2024 12:50:00 PM
ShipAutoNow first quoted $550, then $800, then $1050, and finally $1530 to ship my vehicle. Nothing about the transport of my vehicle changed, they just kept claiming they were struggling to find a driver. On 20.Mar.24, I signed a contract with ShipAutoNow for the $1530 and agreed to paid deposit of $330. After a few days of delay, ShipAutoNow claimed my vehicle was picked up and would be delivered within 2 days. Then it gets weird. I start getting text messages claiming I need to pay the $1200 balance via a cashapp (Venmo, paypal, etc), despite the contract stating cash on delivery. The messages escalated to "... pay me now, or you will never find your truck...". I continually reply and reiterate the contract is cash on delivery, and the messages continue to escalate the threat to the final message, which was a voice mail telling me "F$#& you". ShipAutoNow now claims Central Dispatch (a transport clearing house) assigned another broker (Turbo Freight) who was responsible for the transport of my vehicle. Neither Turbo Freight nor Central Dispatch have any record of a contract with ShipAutoNow for my shipment. Ultimately, I had a friend pickup my vehicle and deliver. The company refuses to refund my $330 deposit, and claims they themselves were victims of a scam by others (Turbo Freight and/or Central Dispatch). There are so many levels to ShipAutoNow's scam (fake sub-contracts, fake phone numbers) it's impressive the level of complexity ShipAutoNow has amassed to protect their scam.
Shipment Details
Origin State:
Missouri
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote #30483799-SN
Quote or Order Cost:
$1530