Review Report Review
Avoid this company at all costs. Read entire review for your own good

sam Submitted this review about Ship Your Car Now LLC.
Review made Live: 6/11/2014 12:20:00 AM
Hah! Pride themselves on integrity and honesty? My reviews have been removed under the claim that I intended to review a different company. That was after I received a call from a manager at shipyourcarnow.com asking me to take down my review; when I refused, he claimed to the review site I had never worked with this company.

It seems like these reviews vary widely based on what salesperson one is dealing with; regardless, do not do business with this company.

If you must; DO NOT WORK WITH THEIR SALESPERSON ERIC! He will mislead you and not follow through with the understanding that was created in preliminary conversations.

Once I decided to not do business with this company the managers and customer service reps were very helpful in getting me a refund and cutting of business.

That said, after I thought all ties were cut ERIC has the nerve to call me back and tell me he has a truck all ready to go AFTER I had explicitly told him I was not working with him. He verbally abused me on the phone and at the finale of our conversation THANKED ME FOR PAYING HIM EVEN THOUGH HE DIDN'T HAVE TO SHIP MY CAR.
Again, this was after I spoke with managers and the accounting department to confirm no charges would be sent through. One of the most unprofessional experiences I have ever had with a salesperson. Ended up getting in a yelling match with him when the problem should have just been resolved.

Also, after this whole fiasco played out and I assumed I was done dealing with this company at all, I was called by a trucker and told he was coming to pick up my car because his dispatcher had been in touch with shipyourcarnow.com. He was coming to pick up my car for a trucking fee of $1,300 when they had told me to begin with the whole shipping process would only cost $900. When I cut ties with a business, I expect them to stop trying to ship my car…
Lastly, this company asked for my credit card information at the very start of the process which should have been another red flag. Through my research since the start of this process, it seems that YOU SHOULD NOT GIVE CREDIT CARD INFO TO A COMPANY UNTIL THEY HAVE PUT YOU IN TOUCH WITH A DRIVER AND CONFIRMED A PRICE. Otherwise, they will take their broker fee and hike up the price with truckers without telling you. This is most definitely what shipyourcarnow.com was doing and I feel very stupid for not listening to reviews I read before this process and giving them my credit card information way way way too early in the process. They will tell you whatever you want to hear to get their broker fee and then screw you over. DO NOT DO BUSINESS WITH THIS COMPANY.
I am a real customer and am trying to help future potential customers. Take note of my very negative experience and TAKE YOUR BUSINESS ELSEWHERE! Questionable morals from the companies management down to the salespeople. Very sketchy company that has no problem lying to save face. I rarely leave online reviews but had such a negative experience with this company that I have spent a lot of time to ensure this review makes it online. For your own good learn from my mistakes and steer clear of this company. I hope this review is helpful to future first time car shippers in avoiding the scamming, hassle, and sleezyness that is abundant in the car shipping industry BUT SPECIFICALLY WITH THIS COMPANY!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Louisiana
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
647060EF
Quote or Order Cost:
$900