Company Response Review Report Review
Customer Service

Meg Submitted this review about Ship a Car Direct
Review made Live: 3/29/2012 6:38:00 PM
I had never done this before and the process was very easy. Our car was picked up by the carrier a few days later than the release date, which wasn't a problem for us. The driver gave me an estimated delivery date of two days. He arrived on the second day giving the receiving person about 4 hours notice, which also wasn't a problem for us. I didn't hear anything while the car was in transit, I assumed no news was good news altho it would have been nice to have received a transit update, we may have been able to pinpoint the day of arrival a little better. The driver had given me his number so I could have called myself if I was at all concerned. All in all the process was stress free.
Shipment Details
Origin State:
Minnesota
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
271242-HS
Quote or Order Cost:
$929

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/30/2012 4:31:00 PM
Thanks for the review Meg! You're right, carriers tend to provide estimates rather than solid updates en route until they can confirm their arrival. I'm glad it worked out! Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com