Company Response Review Report Review
car transport

Brittany Submitted this review about Ship a Car Direct
Review made Live: 9/28/2012 1:15:00 AM
Jason was helpful and answered the questions I had. Even though there are original pickup and delivery dates given by the broker, they may change by a day or two depending on what they carrier (driver) says. The driver I had spoke broken English, so it was sometimes hard to understand what he was saying. In the drop-off and pick-up process, I was very happy I didn't have to go far to meet the driver; however, this was not communicated until the last minute which made me uneasy in case I needed to get transportation. Overall, I had a good experience and my car got from point A to point B with it just being dirty.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
282598-QT
Quote or Order Cost:
$925

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/1/2012 5:01:00 PM
Thanks for the helpful review, Brittany! You are right, the timing estimates the driver provides are really best estimates so it is realistic to allow some wiggle room. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com