Company Response Review Report Review
A Nightmare Experience

Cliff Submitted this review about Ship a Car Direct
Review made Live: 7/2/2013 9:52:00 PM
SafeDirect quoted $650. Nowhere did they indicate that it could cost more. Although I hired them months before the move date, the rep never gave me any inkling that the cost could be more until 5 days before the move. Then, I learned to my great surprise that he'd have to keep upping my offer on the central dispatch in order to get a trucker to bite. In disgust, I fired SafeDirect. I then hired another company. The rep there was very honest. He told me we were moving at a very busy time of year, and explained to me how we'd have to occasionally up our offer in order to entice a trucker. In the end, it cost me $1,200 - way more than the original quote.

BUYER BEWARE: A quote from a car-moving broker is about as good as a promise from a politician or a car salesman.
Shipment Details
Origin State:
Oklahoma
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
301692-NR
Quote or Order Cost:
$650

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/4/2013 6:30:00 PM
Thanks for your feedback - it is a perfect example of why not to place your orders months in advance. Prices do fluctuate from week to week, there is no way to confirm a price weeks or months in advance. It's best to price a quote within a week or so of your ship date. There is no reason your transport had to take $1200 - ouch! It could have been done for $900 at most, probably less. We are so sorry to hear your frustration led you to be taken advantage of so egregiously.