Gretchen
Submitted this review about Ship a Car Direct Review made Live: 9/27/2013 8:41:00 PM
I was a bit concerned about the last minute nature of this particular portion of our move. I had called over a month prior to our move to set this up and was told to call back 1-2 weeks prior to the departure date to set it up. I had no one bid to take our 2 cars for the first week, which started to freak me out, but David was reassuring that this was not abnormal. David was fantastic, in that 2 days before our departure date, he called to tell me he would contact the dispatchers and see if anyone was heading anywhere near our desired location. Thankfully, someone picked up our offer and we were quoted we would receive our cars after 8-9 days of transport time for just $50 more than our original quote. The pickup person was so courteous and his wife called later that day to say that they were gonna expedite our transport and get it out to us in just 4 days so we wouldn't be without our 2 cars. They went above and beyond our timeline expectations and seemed to be very concerned with our needs at the other end. We would absolutely use this company to move our cars across country if we have to do it in the future.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
North Carolina
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
David
Quote or Order Cost:
$2350
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