Happy with My Car Move

Will Submitted this review about Ship a Car Direct
Review made Live: 10/10/2013 6:33:00 PM
I was happy about my move across the country from Washington DC to San Francisco. The only thing was the uncertainty about the pickup time (I found out at the last minute 3 days after the first available date, with no advance notice for last minute rush to deliver to the carrier across town early in the morning). Upon arrival 6 days later, the car was fine but was dusty and dirty; it would be nice if possible to have had the car washed before I picked it up! Overall good job with the move!

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/18/2013 3:07:00 AM
Thanks for the feedback, Will! You bring up a really good point about timing that most first-timers don't expect: unlike other service industries, there aren't regular schedules "locked in" weeks ahead. Carrier schedules vary every week and are typically confirmed within a day or two of pick-up (with regular pricing). And cars do arrive dusty after traveling across the entire country!