Constantine
Submitted this review about Ship a Car Direct Review made Live: 11/30/2013 4:05:00 PM
After reading horror stories online about virtually every car transport company I decided to go with Ship a Car for two reasons: 1. They quoted me $1000 from Oregon to NYC which was significantly cheaper than every other company. 2. The guy Paul I spoke with located in the Bronx and for some reason that made me feel better.
I spoke to Paul around 10am on Friday 11/22/13 and agreed to use their service to have my car shipped. He explained how his company would hire another that would actually do the shipping and that both were fully insured and bonded. He also said that it might take a few days for someone to actually pick up the car. 2 hours later I received an email saying that a carrier was chosen and that they would pick up my car the following day. The second carrier was Diesel Auto Express and another Paul there told me the in fact they could pick up the car the same day. I called again on Monday to get a status report from Diesel Express and Paul told me the car would arrive before Thanksgiving. On Tuesday 11/26 the driver called saying that he would either arrive that day or the next depending on his drop offs. He arrived on Wednesday as promised with no issues or damage to the vehicle.
Both companies were here professional and met my expectations. I would surely use them again.
Shipment Details
Origin State:
Oregon
Pickup:
Early
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
338909-TJ
Quote or Order Cost:
$1000
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/3/2013 12:15:00 PM
Thanks for your awesome review, Constantine! Glad your experience was the opposite of a horror story!
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