Alan Boger
Submitted this review about Ship a Car Direct Review made Live: 12/17/2013 8:33:00 PM
I needed to ship a car from my brother's home in San Diego to me. After a lot of research, I chose this company and I am very impressed. Within 5 minutes of filling out the form, I received both an email and a phone call from Emily, who was very professional and had all the answers to my questions.
This is important: Emily became my representative all through the process, and kept me informed via email and phone. Other companies might pass you from one person to another, but I had Emily's phone number and email, and she was very quick to respond.
And if that weren't enough, their $775 price was at the low end of the spectrum. I called UPS and was quoted $1475. Honestly, you cannot go wrong with these people. The trucking company was also very professional, delivering the car directly to me and calling me 2 hours ahead of arrival, and then again 15 minutes before arrival. This is the way all companies should work!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
340280-WY
Quote or Order Cost:
$775
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/18/2013 7:33:00 PM
Thank you for the amazing review, Alan! Happy to hear Emily's service was so impressive, and the cost was affordable!
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