Customer service

Kevin Submitted this review about Ship a Car Direct
Review made Live: 12/27/2013 1:18:00 PM
I was dealing with another company who promised to call me and keep me up to speed but the only contact I had was if I called them and nothing happened for 2 weeks. I then contacted David with shipacardirect. I knew it was a tough time because the other company took so long this put us right in the Holidays. David went to work and did his best. Always keeping in touch with me and actually talking the situation over. I have shipped a number of cars and working with David was as good of an experience as I have had. I would recommend him and shipacardirect.

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/27/2013 7:27:00 PM
Thanks so much for the good word, Kevin! Sorry you had tough experiences with other companies, but glad we are at the top of your list!