Company Response Review Report Review
Delivered at night, late, damaged.

Mike Submitted this review about Ship a Car Direct
Review made Live: 4/16/2014 7:54:00 PM
Matt was great to deal with. The shipper they used was a different story.
Transporter kept having excuses way car was going to be late. One was, that the family was
going to go on vacation for a couple of days during the move???
Car finally came after I said I would contact the Co.
Car was delivered in the dark. I did not notice a dent on the rear
deck lid because of this. Probably why they wanted to deliver in the dark.
Seller said no way the car left damaged.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Matt
Quote or Order Cost:
$1900

Car Condition
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/17/2014 6:58:00 PM
So sorry to hear about the damage - wish you would have told us sooner! Your vehicle was shipped months ago and this is the first we are hearing of it. We are following up with the carrier now. It is our job to help when these sorts of issues crop up, but we only know to help if customers reach out to us directly.