Company Response Review Report Review
tire air pressure

Steve Submitted this review about Ship a Car Direct
Review made Live: 4/25/2014 11:05:00 AM
I am only guessing the the air in my front tires we reduced to get my SUV onto trailer with decreased risk of damage during travel across country. The car was delivered with the tires deflated and the exterior dirty, but the car came back safe and all contents intact. My LoJack was set off because the keyfob and car were separated. I called David to instruct them to leave the fob hidden within the car so that the phone calls would stop and he did accomplish this. The rest of the trip was uneventful, except for the deflated front tires. Simple solution - sign put on car about tires deflated and tires reinflated at the terminal and return to me in pristine condition.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
361004-1-1x
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 5/2/2014 7:33:00 PM
Thanks for your positive feedback, Steve. Sorry for the inconvenience caused by the deflated tires. It's rare (depends on the size of the vehicle) and only done to protect the vehicle during transit. But you are right, the driver should have refilled the tires before delivery.