Company Response Review Report Review
AZ to IN transport

John Submitted this review about Ship a Car Direct
Review made Live: 12/17/2014 12:00:00 PM
This was my second time having Ship a Car complete a transport order and this time offered an improved experience. Matt was helpful, although the driver of the actual transport company, Arizona Transports, LLC did not arrive on time nor provide communications prior to the scheduled pick up time. The scheduled pick up was delayed by a day due to mechanical problems which can happen, however the driver could have notified us of the delay. Matt did a good job of getting in touch with the driver and connecting everything for us. Car actually arrived on schedule even with the 1 day pickup delay.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4029911-JH
Quote or Order Cost:
$875

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/17/2014 6:04:00 PM
Thank you for the positive feedback and the repeat business, John. Sorry there was a mechanical delay, but glad it was resolved quickly!