Company Response Review Report Review
Review

Coast to Coast Guy Submitted this review about Ship a Car Direct
Review made Live: 4/1/2015 9:05:00 PM
I had a small sedan shipped from New York City to Los Angeles. When I first spoke to Tom, he was very thorough in educating me about the vehicle transport process and he was very transparent about the vehicle transport business. I highly recommend Tom. My vehicle was picked up on time and arrived earlier than expected. My vehicle also arrived in the same condition in which it left (it was just dirty). And Tom regularly communicated with me throughout the process via email and telephone. Do know that the carrier ultimately has the most control over the process (price, pick-up, delivery). So even if you're given promising estimates on pricing, pick-up, and delivery, it all is ultimately determined by the carrier. But Tom will work hard to find you the best and most reliable carrier, as he did for me. I was very satisfied with Tom's business, especially considering that my car was shipped from one coast to the other and arrived earlier than anticipated.

Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
415954-TJ
Quote or Order Cost:
$1175

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/3/2015 3:44:00 PM
Thanks for your honest recommendation! Glad Tom kept you well-informed about the process!