Company Response Review Report Review
Car shipping

Andrea P Submitted this review about Ship a Car Direct
Review made Live: 4/15/2015 5:42:00 PM
I worked with Matt to get my car shipped from New York to San Diego. He was very attentive and thorough. Although my car was picked up later than anticipated, Matt kept in contact with me the entire time and went to extra lengths to ensure that my car was going to be picked up before I left New York. I was displeased with the costumer service of the carrier who transported my car due to the lack of communication. However my car came within ten days as I was promised. I would most definitely use ship a car again solely due to the costumer service Matt provided.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
418751-SQ
Quote or Order Cost:
$1275

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/15/2015 7:26:00 PM
Thanks for your feedback, Andrea. Glad to hear Matt was responsive. We want to know when you have a hard time so we can help. Sorry it was tough to get news from the carrier.