William B.
Submitted this review about Ship a Car Direct Review made Live: 4/22/2015 1:44:00 AM
I originally tried to ship my car using one of the big shippers located on the East Coast whose initials are Road Runner. What a fiasco. Lots of excuses. No shows on the dates required. Requests to drive the car to another city for pick up. Even a request to increase the original quoted price in order to entice a driver to pick it up. Finally cancelled the transport altogether.
My second attempt was with Ship a Car Direct. What a difference. The dispatcher was Emily and she was an absolute professional to deal with. Provided a prompt quote, stayed in constant communication and when an issue with the driver did arise, she was right there to deal with it and did so in a matter of minutes! If I ever have to ship a car again, these guys will have my business without a doubt. They should have yours as well. Simply the best!
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
423940-VJ
Quote or Order Cost:
$1775
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/23/2015 6:33:00 PM
Thanks for the amazing five star feedback, William! Sorry those other guys let you down, but glad we got it right for you!
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