Tony
Submitted this review about Ship a Car Direct Review made Live: 5/30/2015 9:18:00 PM
The transportation service was good - Peter was the driver and he was great. Gaby was my service provider and she did well communicating and setting up the transport.
The only thing that is frustrating the continuous barrage of e-mails. You need to change your process to where the e-mails stop, once the service has been delivered.
I also received redundant e-mails through the contract stage, as well. Turn off the auto-send feature and actually manage your clients. It doesn't feel like a personalized experience when you are being spammed...
Thank you,
Tony
Shipment Details
Origin State:
Louisiana
Pickup:
Late
Destination State:
Louisiana
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
430037-IC
Quote or Order Cost:
$1000
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/8/2015 5:51:00 PM
Thank you for your feedback, Tony! Glad the transport went well - sorry we sent you too much information about it!
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