Jennifer
Submitted this review about Ship a Car Direct Review made Live: 6/2/2015 3:55:00 PM
This is my first auto transport experience. I read a lot of reviews before choosing the auto transport company and finally picked Ship A Car Direct and learned the reason it has good customer reviews is because the carriers the company uses have good reputation.
Pick up was two days after the estimate date which is ok as it's just an estimate. Driver carefully examined the car and did paperwork to record the car's conditions. He said it would take 5 days or less. The car was delivered in good condition after 5 days even though the truck had a problem and had to get fixed (otherwise it would be 4 days).
Driver kept informing us about delivery time when he was getting close to the destination. Very satisfied with the carrier and will consider use the same carrier in the future.
Shipment Details
Origin State:
Montana
Pickup:
Late
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
432020-XR
Quote or Order Cost:
$1175
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/3/2015 5:18:00 PM
Thanks for the great review, Jennifer! Glad we stood up to your research!
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