Company Response Review Report Review
Great Auto Transport Services

Eric Pai Submitted this review about Ship a Car Direct
Review made Live: 6/9/2015 12:42:00 PM
My sedan was transported from Houston to Los Angeles by JJ Auto Transportation Inc which was organized by Ship a Car Direct. The whole process from pickup to delivery took about 4 days and the car arrived in very good condition. The pickup process was a little difficult because I had to contact the dispatcher and the truck driver multiple times. At first, the transport company said that they would be able to pick up the car in Houston by the end of the day, but it ended up being the next day and there was some miscommunication with where exactly to meet for pickup because the truck couldn't access the residential address provided. However, the transport company kept in contact and delivered the car right to my doorstep in Los Angeles. I would recommend this to others who are looking to transport their cars. The cost for transporting from Houston to LA was $600 in cash to JJ Auto and $225 to Ship a Car Direct as a broker fee. Jason, from Ship a Car Direct, who I worked with during the duration of the order being placed to final delivery was very helpful, honest, and readily accessible. I had a really great experience working with him.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
426175-GF
Quote or Order Cost:
$825

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/10/2015 6:09:00 PM
Thanks for your positive feedback, Eric! Glad to hear working with Jason was a good experience!